Does Quality Matter? Benjamin Franklin Thinks So
When did you last see a manufacturer claim they sell poor quality products? Probably never. No one admits to poor quality, even though most of us have purchased things that were. Usually it's a mistake, although sometimes we were seduced by a low price. If you've done that, you probably regretted it later. As Ben Franklin said, “"The bitterness of poor quality remains long after the sweetness of low price is forgotten."